Canberra Airport Services
Want to swap out your money? There are Travelex outlets in both the Arrivals Hall and Departures Concourse. These have over 40 foreign currencies available to buy, and also offer cash passports, travellers cheques and calling cards. The outlet in the Arrivals Hall is open from 7am to 4pm daily, and the Departures outlet from 5:30am to 9pm daily.
There are also ATMs on both levels.
Lost and Found
If you have lost an item in the terminal, contact the Lost Property department on 02 6275 2225 or through the contact page on Canberra Airport’s website- www.canberraairport.com.au. If you believe your item was lost on an airplane, you should contact the airline directly.
There is no medical centre at Canberra Airport, however there is a defibrillator located in the Arrivals Hall near Arrivals Gate B. The closest medical centre to the airport is at Majura Park, a very short drive from the terminal.
There is unfortunately no wireless internet available in the terminal (except in the airline lounges), but there are pay phones on both levels, with a TTY-enabled phone in the Arrivals Hall.
There is a prayer room in the Arrivals Hall on ground level of the terminal, to the right as you enter.
Shopping and playing golf are two great ways to while away some time near the airport, and both of those pursuits are available in close proximity to the terminal at Canberra Airport. Majura Park Shopping Centre is a big-box type shopping centre just around the corner from the terminals, off Majura Road. It has plenty of retail outlets where you can pick up anything you forgot for your trip, or just pass the time with retail therapy and a coffee. Fairbairn Golf Course is the closest golf course, accessed via Pialligo Ave and Glenora Drive.
A natural gem near the airport is Redwood Grove Park, a 12-hectare plantation of redwoods which can be found by heading south for a short distance on Pialligo Ave. This is the largest redwood forest in Australia, registered on the Commonwealth Heritage list, and a wonderful place to get a little fresh air.
Canberra Airport has an extensive network of CCTV cameras in the terminals and carparks, so be aware that you may be recorded for security purposes. Security personnel from various agencies may also patrol the airport at times, along with sniffer dogs. Leaving unattended baggage anywhere in the terminal is considered a security threat, so make sure you keep an eye on your bags at all times. Idle vehicles outside the terminal are also considered a security threat, so people picking up passengers should make use of the free ten minute passenger pick up bays in the open air carparks.
Check-in staff will ask you whether you are carrying dangerous items in checked baggage- these include anything flammable or poisonous. When passing through the security screening to board, your hand luggage will be x-rayed to ensure it contains no dangerous materials, weapons or anything that could be used as a weapon. You will have to pass through a metal detector, and may be asked to submit to further screening. This is to ensure the safety of all those travelling. If you have any issues or medical restrictions pertaining to the security checks, communicate these to the screening officers.
Find Canberra Airport
Brindabella Business Park
Flying Times to Australia Airports
Sydney: 50 minutes
Brisbane: 1 hour 40 minutes
Melbourne: 1 hour 5 minutes
Perth: 4 hours 20 minutes
Adelaide: 1 hour 40 minutes
Hobart: 1 hour 35 minutes
Darwin: 4 hours 25 minutes
Cairns: 3 hours 5 minutes
Updated October 2013 by Chris Houston. Information is subject to change at any time.